Zasady dotyczące zwrotów

  1. Shipping and delivery of goods
  2. Payment methods and commissions
  3. Purchase by instalments in PayU Raty system
  4. Replace or return an item
  5. Claims
  6. Guarantees
  7. Security of purchases

  1. Shipping and delivery of goods
  2. It is possible to choose the way of shipment of the goods:

    • Delivery within Poland
      • Package to InPost Paczkomaty 24/7 - 8,90 zł - delivery time 1-2 days -
        (We reserve the right to change the form of delivery if the ordered products do not meet the specified logistics requirements of paczkomaty.pl)
      • Package to InPost Paczkomaty 24/7 payment on delivery - 12,90 zł - delivery time 1-2 days -
        (We reserve the right to change the form of delivery if the ordered products do not meet the specified logistics requirements of paczkomaty.pl)
      • InPost Courier - 9,90 zł - delivery time 1-2 days
      • InPost Courier payment on delivery - 13,90 zł - delivery time 1-2 days
      • UPS Standard Courier - 11,90 zł - delivery time 1-2 days
      • UPS Standard Courier payment on delivery - 15,90 pln - delivery time 1-2 days
      • GLS Courier - 13,90 zł - delivery time 1-2 days
      • GLS Courier payment on delivery - 17,90 zł 13,90 zł - delivery time 1-2 days
      • For purchases over 299,00 zł - we cover the costs of the selected form of delivery
    • Delivery within the European Union
      • GLS courier delivery - price depends on shipment weight - delivery time 3-5 days - [Delivery price list]
      • UPS courier delivery - price depends on weight of shipment - delivery time 3-5 days - [Delivery price list]
      • For purchases over €199 / 796.00 zł - we cover the cost of the package to €30.75 / 123.00 zł
      • In the area of Austria, Czech Republic, Netherlands, Germany, Romania and Hungary for purchases over €99 / 396.00 zł - we cover the cost of the package to €30.75 / 123.00 zł
    • Personal collection of ordered goods is possible in our stationary shop in Poznań at ul. Kościuszki 114 2N

  3. Payment methods and commissions
  4. You can pay for goods ordered in the shop by:

    • Cash on delivery - UPS / GLS fee - 4 PLN,
    • Transfer on account - no fee,
    • Payment via PayPal - no fee
    • Express payment in PayU system - no fee
    • By PayU instalment credit - in accordance with the instalment calculator of the PayU Raty system

  5. Purchase by instalments in the PayU instalments system
  6. In order to meet the needs of our customers we have introduced the possibility of buying by instalments also via the Internet. Products offered by our shop can be purchased in the installment system Raty PayU, without the requirement of physical presence in the shop. If you decide to purchase goods in installments in PayU, you will be able to quickly and easily purchase the product of your choice.

  7. Exchange or return of goods
  8. Replacement of goods purchased at a distance is possible if the buyer delivers the purchased product to the shop within 30 days from the date of delivery. The parcel should include information about the order number and the product to be exchanged for. The parcel should be sent to the following address: SPC ul. Kościuszki 114 2N, 61-756 Poznań. Exchanges are made immediately, within 14 days at the latest - this depends on the availability of goods. Costs of exchange of goods (postage) are borne by the buyer. To make a return or exchange use our RETURN/EXCHANGE SYSTEM

    Return of goods purchased at a distance is possible within 30 days of delivery. In case of cancellation, please fill in the form that will open when you click on the link. Return Form]. The parcel should be sent to the following address: SPC ul. Kościuszki 114 2N, 61-717 Poznań.

    Returns of the value of the goods together with the costs of purchase are made in the period

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